I have spent nearly thirty years recruiting into enterprise technology. ERP was going to change everything. Then CRM. Then cloud. Then digital transformation. Then automation. Now AI. Every wave arrived

…Most people only saw one. Seven acquisitions. $7.75 billion. One platform. And most of the market is still missing the point. What McDermott seems to grasp, and most enterprise leaders

At Knowledge 26, Bill McDermott did something most enterprise leaders weren’t expecting. He stopped talking about AI as a capability and started talking about it as a control problem. That

“While AI thinks, workflow acts.” Four words from Bill McDermott this month that cut through the question every enterprise leader is asking. Not which AI to use. Satya Nadella settled

And this time the numbers speak for themselves. ServiceNow just launched Autonomous Workforce. AI that works inside your organisation handling the high volume everyday requests so your people do not

Bill McDermott is proving that ServiceNow doesn’t need more people to create more value. That should terrify your CFO and inspire your strategy. He said it on CNBC. Out loud.

The opportunity is enormous for the organisations that engage with the platform seriously. ServiceNow has been transparent about where it is going and the destination is genuinely exciting. When ServiceNow

The businesses that master how to govern autonomous workforces will define the next generation of enterprise transformation. And this isn’t a distant future. It’s already starting to play out. Over