In the world of business, more and more organisations are expanding into new markets and transforming initiatives. These often rely on a network of partners, like technology vendors, strategic alliances and joint ventures. Why? Because these complex partnership ecosystems have become critical engines of growth.

I work very closely with SAP customers across America, and I’ve witnessed the tension between those who want to upgrade and the draw of legacy systems that still do the job. What I’ve noticed is that it’s not just being resistant to change; there’s real reasons why companies have been dragging their heels.