Onboarding and Relationship Management – Credit Derivatives knowledge Contract Full Time

Excellent Contract role for a driven Onboarding / Relationship Manager. You must have strong English, people skills, the ability to juggle multiple tasks, be tech savvy and have a good level of French-speaking. Highly competitive rates and a long term role for good performance. This is the role for someone to build relationships and happy to pick up the phone to do so.

You will work in a team of products specialists supporting the sales process to bring on new clients and implement new services. You will be highly proactive and responsive, helping to organise and coordinate the onboarding. You will be developing and managing key relationships in a post sales and onboarding environment.

Some of your key responsibilities will be:

• Act as the main point of contact throughout the on-boarding of a client
• Organise the on-boarding with every department involved in the on-boarding process
• Collect the correct onboarding documentation and track status
• Responsible for planning the testing phase and assist members through testing, also help prepare and test strategy and test scripts when necessary
• Oversee the operational and technical set-up
• Support members and clients in their “go-live” in production
• Update member functional documentation
• Draft project communication
• Update member functional documentation
• Draft project communication
• Help follow and assess members’ readiness during test periods
• Help assess member satisfaction at the end of the project (if relevant)

Must have skills:

• This is an English speaking role so excellent written and verbal communication skills in English are vital. French speaking will be required also.
• Motivated and driven attitude
• Junior to mid level 2 – 5yrs or so experience
• Proven record in Financial Markets ideally Credit Derivatives or OTC Derivatives products space
• Good knowledge of trading, clearing, post trade and settlements
• Previous project experience
• Proven record in client facing roles
• Experienced in using tools i.e. Excel, PowerPoint, MSP and CRM tools or Salesforce
• Experience in an international environment
• Proactive – can do and make it happen attitude

Please do apply if you have the relevant skills and experience, I can give you a good insight into what to expect.